Click the link below to access PDF of each system’s manual:
Office: (407) 888-6517
Central Station: 1 (800) 432-1429
Alarm Trouble Codes
How long will my system’s backup battery last?
8 to 12 hours
Will my alarm still work if my power goes out?
What is a radio backup?
Wireless communications device for the alarm system
How do I change my codes?
To change the master user code enter the existing 4 digit master code, followed by the numbers 8 0 2 plus the new 4 digit master code twice, i.e.,  +  +  +  + . When you’ve successfully changed the user code, you will hear a short confirmation beep, letting you know the code has been updated.
How do I change my batteries?
To arm while having an open zone
How can I arm my system with a window open?
To arm while having an open zone: Enter 4-digit code followed by the 6 key then the two digit zone number.i.e.,  + +
Why won’t my system allow me to arm it?
Open zone/ alarm history